Privacy Policy

In accordance with the current regulations on Personal Data Protection, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (RGPD) and the Organic Law 3/2018 of 5 December on Personal Data Protection and guarantee of digital rights, below, and as responsible for the processing of your personal data we inform you in detail about our privacy policy. For us, it is of vital importance to preserve the confidentiality and security of your data, which is why we have implemented all those mechanisms that allow us to ensure its integrity. If you have any doubts about this policy or wish to make a comment, you can send us an email to [email protected] (Ref. Data Protection).

Responsible for the treatment. Identification

The full details of the person responsible for processing your data is CoCreable SL with NIF B 55188684, domiciled in GIRONA Calle Sant Grau nº 12. You can contact us by sending an email to [email protected] (Ref. Data Protection); you can also find more information in the legal notice section of this website.

2. What data do we process and for what purposes?

In accordance with the principle of data limitation, our company will only ask you for those data that are strictly necessary for the realization of the informed purposes, which are explained below: 

Condition	Data Type	Purposes of Processing
Web user	Identifiers: IP address	-Technical purpose.
Registered web user	Identifying information: name, surname, address, telephone, e-mail address, tax identification number.	-Management of your registration as a registered user in our web site.   -Online sales management.
Newsletter Subscriber	Identifiers: name and e-mail address.	-Administrative management of user registration in our database.    -Newsletter sending.
Contact Form	Identifying information: name, e-mail address and telephone number	-Management of administrative user registration in our database.    -Management of the consultations made.

3. How did we obtain your data?

The personal data that we process comes from the interested party who guarantees its veracity and authenticity, exempting CoCreable SL from any responsibility for the inaccuracy or lack of veracity of the data received, reserving CoCreable SL expressly any actions necessary to defend their rights.

4. Time of data retention: We will keep your data for the time necessary to carry out the purpose for which they were requested, provided that you have not revoked your consent to their processing, or you have opposed to it, or the law provides another retention period, such as for example could be provided for in the tax regulations. In these cases, your data will be kept properly blocked to ensure its integrity and confidentiality.

5. Management of social networks

It is possible that for reasons of business marketing from our website you can access social networks, and / or providers of services financial services such as Paypal. Remember to consult the corresponding privacy policy and other legal notices of the various service providers you access, as CoCreable SL assumes no responsibility and exercises no control over such sites and/or content, as it is totally unrelated to them.

6.Legitimate bases of the Treatment: 

6.1. In those cases where we process your personal data for the management of your status as a Newsletter subscriber, to resolve your doubts or queries, to send you information about our products, as well as for the management of your registration as a registered user, the legitimate basis for the processing is your express consent, in accordance with the provisions of Article 6.1.a) of Regulation (EU) 2016/679.

6.2. In those cases where we process your personal data during the administrative management thereof, such as when we issue invoices, manage shipments and returns, or during the management of the sale, the legitimate basis is the processing necessary for the performance of a contract or pre-contractual measures and the fulfillment of a legal obligation in terms of Article 6.1.b) and 6.1.c) of Regulation (EU) 2016/679.

7. To whom do we give your data?

Your data will not be communicated to third parties, except when a law so provides or when necessary to fulfill the purpose of processing, such as the communication of data to transport companies if you have purchased any of our products, or electronic service providers Newsletter, or mail (provided you have expressly authorized us to do so).

In these cases, CoCreable SL will ensure compliance with all technical and organizational measures necessary to ensure the security of personal data and to prevent its alteration, loss or unauthorized access, as well as other obligations in this area required by law.

8. What are your rights?

At any time you can access your data, to know if we treat them or not and for what purposes. You also have the right to request rectification, deletion, limitation, oppose their processing, request portability of the same and also file a complaint with the Competent Control Authority if you consider that we have not addressed your claim. You can find more information at https://www.aepd.es/es/derechos-y-deberes/conoce-tus-derechos

Procedure for the exercise of rights

This is a free procedure. All you have to do is send us an email at [email protected] attaching a copy of your ID card. As soon as we receive your request we will process it, and we will answer you within a maximum period of one month.

10.Measures implemented to ensure the security of your data 

CoCreable SL will treat the data at all times in an absolutely confidential way and keeping the duty of secrecy with respect to them, in accordance with the provisions of the rules of Protection of Personal Data, especially art 32 of the RGPD, adopting for this purpose the necessary technical and organizational measures to ensure the security of tuis daros and avoid the alteration, loss, treatment or unauthorized access, according to the state of the technology, the nature of the data stored and the risks to which they are exposed. In particular, it has adopted the appropriate measures relating to the functions of persons, recording of events. Media and document management, access controls, identification and authentication, backup and recovery. In other cases, we will take the necessary and mandatory measures in accordance with local regulations. Documentation will be available upon request using the usual contact channels.

11. May we change our privacy policy? 

Yes, CoCreable SL reserves the right to modify this Privacy Policy when necessary to adapt to new legislation or when required for technical or organizational reasons. In these cases, we will announce it in a timely manner on our website so that you can keep up to date.

Last update 27 January 2021

2021. CoCreable SL All rights reserved.